Knowing the process for your first visit will help make the process more pleasant for both you and your pet.
Please arrive approximately 10 minutes early to fill out our New Patient Form, or to save time, you can complete the New Patient Form online in advance.
A member of our team will review your pet's history and discuss their issues. You can ask any questions you want about your pet's health and care, and we'll dedicate time to answering them.
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for whenever you need it.
We proudly serve pet owners in Ruckersville. We are dedicated to providing state-of-the-art veterinary service to you and your pet with care and compassion.
We are passionate about preventive care, client education, and providing comprehensive emergency care to Ruckersville pets.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
Payment in full is expected when services are rendered or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
We will provide a good-faith estimate of the cost of our services before treating your pet. However, unforeseen circumstances may arise that impact your final bill.
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
Please allow 24-48 hours for a response to all appointment requests on our online form. If you need a "same day" or more immediate appointment, please call the office directly.
If your pet needs emergency care during our regular business hours, please contact us right away.
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
We take care of all small domestic pets such as cats and dogs, and exotic pets such as rabbits, and guinea pigs.
Currently, only Dr. Richard Godine treats rabbits so please specify if you need a vet that treats exotic pets.
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
Once the staff and doctors have examined your pet, a treatment plan will be given to you to determine a treatment for your pet. A deposit payment may be required for some emergency examinations.
If further hospitalization, diagnostics, or surgery are required, a deposit may be required upfront, with payment in full due when your pet is discharged.
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Here are some helpful links for your pet's health.
We always look forward to welcoming new patients. Our experienced vets are passionate about the health of companion animals in Ruckersville. Get in touch today to book your pet's first appointment.