Prescription and Pharmacy Information
Prescription Requests and Pick-ups:
Please note that as of 3/16/2021, all in-hospital prescriptions will be held for only 14 days from the original fill date. Our Client Services Representatives will do a courtesy reminder call after 7 days but all prescriptions which have been filled and not picked up within 14 days will be re-shelved.
Should you be unable to pick up your pet's prescription within the 14 days, you will need to call our office at 434-985-7924 to put in a new request.
Also please note that all re-requested prescriptions will also require the 48-hour window for approval and to be readied for pick-up.
Thank you for your understanding and cooperation.
Please note that as of 3/16/2021, all in-hospital prescriptions will be held for only 14 days from the original fill date. Our Client Services Representatives will do a courtesy reminder call after 7 days but all prescriptions which have been filled and not picked up within 14 days will be re-shelved.
Should you be unable to pick up your pet's prescription within the 14 days, you will need to call our office at 434-985-7924 to put in a new request.
Also please note that all re-requested prescriptions will also require the 48-hour window for approval and to be readied for pick-up.
Thank you for your understanding and cooperation.
Will will do our best to fulfill all medication requests within 48 hours (2 business days). However, some situations may arise when a particular medication is unavailable from the drug supplier due to events beyond our control. Please understand that we will do everything we can to provide your pet with it's necessary medication, but in some instances you may need to purchase the medication from our Vetsource online pharmacy for home delivery or an alternate source. This may cause unexpected delays in your pet's medication arriving to you so we advise you please try to provide at least 7 days notice for all medication requests.
All medication requests will be reviewed by our onsite Veterinarians prior to authorization. As required by Virginia State Law, your pet must have been examined by a veterinarian at Ruckersville Animal Hospital within the last 12 months in order for any medication refill requests to be authorized. Our Veterinarians reserve the right to deny any medication refill request due to lack of doctor/patient relationship, negligence of necessary blood-work/vaccines, etc.
Should you have concerns about any denials of medication refill requests that you have made for your pet, please call and speak to our veterinary staff.
All medication requests will be reviewed by our onsite Veterinarians prior to authorization. As required by Virginia State Law, your pet must have been examined by a veterinarian at Ruckersville Animal Hospital within the last 12 months in order for any medication refill requests to be authorized. Our Veterinarians reserve the right to deny any medication refill request due to lack of doctor/patient relationship, negligence of necessary blood-work/vaccines, etc.
Should you have concerns about any denials of medication refill requests that you have made for your pet, please call and speak to our veterinary staff.